Blog records

How to Set Up Access to Support Departments?

To open access for an employee to the support department, indicate it as an operator - this will allow you to respond to users tickets in this department.
10 MarchGetCourse Support

How to Open Access for the Training for Students, Who Passed the Previous Training?

Your users can take trainings in GetCourse one by one. This setting might be useful in case if your course is divided into several modules.
10 MarchGetCourse Support

How to Provide the User with Free Access to Paid Training?

There are several ways to solve this task: providing access for group, change the price of the offer in the user's order, or create a new offer with zero cost.
1 MarchLiliya Masagutova

What Data Does Partner See?

In a personal profile a partner can get full information about terms of a referral program: statistics, a referral code, information on orders, sum of commissions...
1 MarchGetCourse Support

Freezing. How Do I Pause a User's Subscription?

What should I do if a student wants to take a break from studying?
1 MarchLiliya Masagutova

Why Are Several Trainings Highlighted in Pale Color?

When creating a new training, it is displayed in light blue in the General list. How to make the training "dark" and what determines the color of the training, read the article.
1 MarchLiliya Masagutova

How to Open Access to Materials After Partial Payment?

If the order is partially paid it is possible to open temporary access to training
1 MarchGetCourse Support

Why GetCourse Doesn't Provide for Perpetual Tariffs

We will tell you why the “eternal” tariff is the worst thing that can happen to a client
1 MarchGetCourse Support

How to Give Access to the Training On Purchase and Send an Email with a Link to the Training?

When you sell courses, it's important to ensure that your content is only accessible to those who have paid for it. The user will get access after payment if you set up access to training on the purchase in GetCourse.
1 MarchGetCourse Support