Blog records

What to Do if the User Cannot Find a Letter in the Mailbox?

If the email address is correct and the letter is “Delivered”, then the user needs to find the letter in his mailbox.
10 MarchGetCourse Support

How to Configure Priorities of Technical Support Departments and Request Response Time

When working with different departments of requests in the “Inbox” section, you have the opportunity to set priorities and the desired response time to a request. Priorities will help you sort the list of incoming messages and tasks in ascending order (from most to least important).
1 MarchGetCourse Support

Responses to Mailings

A user can reply by using “Reply” button in a letter. This message comes to your GetCourse account to “Inbox” section.
1 MarchGetCourse Support