To delete users in bulk contact technical support team of GetCourse on behalf of account owner or administrator. Bulk deleting of users can’t be performed by account owner or administrator on their own.
Attach a link to a saved segment to your ticket and specify a reason for deleting.
You can generate a segment using recommendations for detection of inactive users.
After that save the segment, copy a link to it from address bar and attach it to your ticket.
Please note! The segment by users who are subject for deleting should not contain “In a segment” condition, otherwise incorrect process could happen, because both segments contain conflicting conditions.
You can delete a specific user in his profile with the help of “Actions” button - “Delete a user”.
In addition to completely deleting the user, it can be blocked (banned).
To do this, click "Authorization" — "Ban user".
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