Counters in a Process

Counters is a useful tool to count and limit actions performed within a process.

Counters are created and stored in each process separately on the “Process” - “Counters” tab. For example, using a counter to process orders by managers, you can set the number of attempts to reach the client by phone.

Attention: copying a process, counters are not copied and need to be created again.

To create a counter go to “Process” tab and click on “Counters” button.

Choose “Process” - “Task” block to work with counters in process.

Then choose what exactly you want to do with a counter:

• to increase it by some value 
• to decrease it by some value
• to make it equal to some value (for instance to reset it)

Next choose “Condition” block that checks counter value. I.e. you can check if value “is” has been already reached:

Please note: you need to specify check of counter’s value in “Condition” block only. “Waiting for a condition” block won’t check a counter.