Counters in a Process

Counters is a useful tool to limit actions performed within a process.

To create a counter go to “Process” tab and click on “Counters” button.

Choose “Process” - “Task” block to work with counters in process.

• to make it equal to some value (for instance to reset it)
• to reduce it by some value
• to increase it by some value

Next choose “Condition” block, that checks counter value. I.e. you can check if value “is” has been already reached:

Please note: you need to specify check of counter’s value in “Condition” block only. “Waiting for a condition” block won’t check a counter.

Let’s take a look at an example: we want to contact a customer regarding every order and specify maximum 3 attempts of calling to him.