Viewers mode is carefully specified for displaying from mobile devices. By default, on smartphones and in desktop version the same blocks are depicted, but a viewer has to scroll down a page with a room. You can turn scrolling off to force a viewer be focused on what is shown by a host. In order to do that go to webinar edit mode and click on “Additional settings” - “Screen without scrolling”.
This mode automatically defines elements that will be hidden. A scroll bar will be absent, a viewer won’t be able to scroll down.
The following elements will be depicted in this mode (in priority order):
A selling block (the highest priority)
A chat (the lowest priority).
Only 2 elements are shown on the smartphone’s screen. If a selling block is turned on, then only one element will be displayed - for example, presentation slide or video player (comments will be hidden). If the room is in “Only slide + voice (without a video)” mode, then if a selling block is turned on, it will be depicted as well as a slide. Comments will be hidden.
A viewer will see comments in two cases:
Video (without slides and selling blocks)
Slide + voice (without a video and selling blocks).
That’s why we don’t recommend keeping a selling block turned on constantly, otherwise viewers with smartphones won’t be able to leave a comment. Turn a block on for short periods of time when audience is ready to make a purchase. At this moment depiction of a selling block only won’t let a user take his attention away from making a purchase.
Examples (press on image preview to view a full image):