Help center

Attribution is the definition of the traffic source due to which the conversion was made (registration, subscribing or ordering). It allows you to customize the report on traffic sources in various ways.

Do you want to make a payment for an order? Click 'Add payment', specify the payment type and status, and save the order status.

By default, an order has 'New' status right after its creation. After acceptance of a payment it gets 'Completed' status, then a purchase is created, so a user gets access envisaged in a product.

In order to insert a link to a video, go to 'Video' section. In the settings you can edit a video link (YouTube/Vimeo).

In order card in 'Add comment' insert a text of your comment, press 'Save'. The comment is shown in order history.

To assign a manager to a new order go to order card. In 'Manager' field click on 'Not selected', choose a needed manager in a dropdown list and save changes.

In 'Tiles' section there are several types of a tiles: several sentences title - sub-title - image - text, icon - title - text, etc. These types of tiles are absolutely the same except the set of elements included.

To delete orders in bulk (for example, random or test ones), you need to select the desired segment subject for removing and transfer these orders to the “False” status. False orders are not displayed in the system and are not counted in statistics.

To change the order completion date, you need to click on the green date field. Next, you need to set the desired date and click the “Save” button.

After the user has successfully paid for the order with the help of the payment system and clicked the “Return to the store” button, he goes to the system page after payment. You can set up system notifications for paid orders or configure your own mailing with custom text.