Help center

In the “Messages” section, the user, when forming a new ticket, can choose the department to which to send his request.

We've added many access levels to the platform, so you can configure your employees' rights to work in your account as flexibly as you need. Choose a set of available actions for your employees, hide confidential data, and customize the process as you want.

By default, the system has a general support department. You can configure your additional departments to redirect user requests depending on the topic of the ticket.

When files are deleted from the file storage, they are automatically placed in the trash. Files in the trash are available for recovery for 30 days, then they will be permanently deleted.

To delete files from the file storage, you need to go to the storage, select the files that you want to delete, and click on the “Delete files” button.

Integration with Instagram is no longer supported! Instagram system is incompatible with the GetCourse platform at the moment.

There are personal notifications settings: a user customizes notifications which administrator made available for him.

With the help of “Custom action” option you can launch different scripts for a user after he has filled in a form.

Register form is specified by default in a constructor. In order to adjust it to a certain task, you need to add to it additional features in block settings.

After filling in a form can initiate some actions in the system: to create a request/an order; to add a user to a group; readdressing; to authorize a user; to offer an addition; to send a letter; to launch a process; to set up an order; to add a user as a partner; to change a mailing category; a cus...