Help center

Can I Specify a Limit for Users?

When creating a cohort it is possible to specify a limit for uses.
1 March 2021GetCourse Support

How to Specify Period of Access to Trainings Right After Purchase?

When creating a cohort you can specify a period of access to trainings after purchase.
1 March 2021GetCourse Support

How to Specify On Sale Period?

When creating of a cohort you can specify on sale period.
1 March 2021GetCourse Support

How Flexible Can the Delivery of Lessons to the Students be Customized?

For each training, you can create a lesson schedule that the student will see in his profile. The schedule can be configured in two ways: common for everyone and individual one.
1 March 2021GetCourse Support

How to Edit the System Notification “Payment for order No. … is received”?

The system notification “Payment for order No. ... is received” cannot be edited.
1 March 2021GetCourse Support

Account Settings. Domains

In the section “Account settings”, “Domains” you can add a domain to the system, manage domain settings, select the main domain, set custom start pages for the linked domains.
1 March 2021GetCourse Support

Is It Possible to Create Internal Departments That are Not Accessible to Users?

You can create internal message departments that are inaccessible to users. It can be used to redirect messages between employees and increase the efficiency and speed of processing tickets.
1 March 2021Anna Andreeva

How Can the User Select the Desired Department?

In the “Messages” section, the user, when forming a new ticket, can choose the department to which to send his request.
1 March 2021GetCourse Support

Can I Differentiate Rights of Employees to Make Some Features Unavailable for Them?

We've added many access levels to the platform, so you can configure your employees' rights to work in your account as flexibly as you need. Choose a set of available actions for your employees, hide confidential data, and customize the process as you want.
1 March 2021Liliya Masagutova

Is It Possible to Create Multiple Branches for User Requests?

By default, the system has a general support department. You can configure your additional departments to redirect user requests depending on the topic of the ticket.
1 March 2021GetCourse Support