Help center

Is It Possible to Change the Account Name?

It is impossible to change the account name on your own. To do this, the account owner needs to contact technical support by sending the request and specifying the old and new account name.

1 March 2021 — GetCourse Support

What Fee does GetCourse Charge for Accepting Payments?

commission common integration payment payment systems

GetCourse does not charge fees for accepting payments. You will receive the amount transferred to you by the students strictly in accordance with the tariffs of the selected payment system.

1 March 2021 — GetCourse Support

How to Change a Stream in Paid Order in a Quick Way?

cohort CRM

You can specify a type of stream in an offer: dynamic or relevant-selling. Types allow a manager to quickly change a stream in an order for this offer with an auto updating of a linked purchase.

1 March 2021 — GetCourse Support

Can I Specify a Limit for Users?

cohort CRM limits users

When creating a cohort it is possible to specify a limit for uses.

1 March 2021 — GetCourse Support

How to Specify Period of Access to Trainings Right After Purchase?

access cohort CRM

When creating a cohort you can specify a period of access to trainings after purchase.

1 March 2021 — GetCourse Support

How to Specify On Sale Period?

cohort CRM

When creating of a cohort you can specify on sale period.

1 March 2021 — GetCourse Support

How Flexible Can the Delivery of Lessons to the Students be Customized?

common lessons schedule training

For each training, you can create a lesson schedule that the student will see in his profile. The schedule can be configured in two ways: common for everyone and individual one.

1 March 2021 — GetCourse Support

How to Edit the System Notification “Payment for order No. … is received”?

common orders

The system notification “Payment for order No. ... is received” cannot be edited.

1 March 2021 — GetCourse Support

Account Settings. Domains

common domain settings

In the section “Account settings”, “Domains” you can add a domain to the system, manage domain settings, select the main domain, set custom start pages for the linked domains.

1 March 2021 — GetCourse Support

Is It Possible to Create Internal Departments That are Not Accessible to Users?

access departments incoming mail users

You can create internal message departments that are inaccessible to users. It can be used to redirect messages between employees and increase the efficiency and speed of processing tickets.

1 March 2021 — Anna Andreeva