Help center

Notes - a New Feature for Transferring Internal Information on Tickets

Notes are designed to capture additional information or discuss the ticket so that the client does not see it.
20 SeptemberAnna Andreeva

Grant Access to a Lesson Action

Make a hidden lesson and open in to some students as an extra bonus. Let certain students skip stop-lessons by granting them access to the next one.
4 AugustAnna Andreeva

Personal User Chat

Administrators and managers can use the "Chat with user" function for individual communication with users of your account, and then conduct correspondence from the "Inbox" section. In this article we will consider how these messages are displayed by the user.
2 AugustLiliya Masagutova

Dedicated IP-Address

It is possible to get a dedicated IP-address for your mailings in GetCourse. It allows not being dependent on your partners’ mailings, who use the same address as well as decreasing of a risk of letters falling to spam folder.
1 AugustGetCourse Support

How to Delete Users in Bulk?

To delete users in bulk contact technical support team of GetCourse on behalf of account owner or administrator.
1 AugustGetCourse Support

How Do I Verify my Domain Ownership?

In some situations, it is required to verify the ownership of the domain. For example, when registering a domain on the Postmaster service, when creating a domain mail, linking a website to your Youtube channel, etc.
7 MarchGetCourse Support

How to Prepare an Account for Mailing Activity?

In this article, you will find information on how to set up your account to be able to communicate with your users via e-mail without restrictions, conduct mailing lists, and how to prepare your account for setting up domain mail.
16 FebruaryLiliya Masagutova

Auto Webinars in GetCourse

An auto webinar is auto emulation of “live” webinar, that you can play for new participants without setting up and hosting of new broadcasting.
25 JanuaryGetCourse Support

Webinars on GetCourse

Using GetCourse platform you can host webinars - live stream webinars in real time.
20 JanuaryGetCourse Support

How to Attach a File or Video to a Mailing?

There is no way to attach a file to a letter. What can be done to get around this ban?
28 December 2021Liliya Masagutova