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If you want to create a constant selection by users, which data won’t be changed further, then create a group and add users to this group.

A segment is a dynamic collection of objects selected by a specific condition (in fact, it is a filter that selects all objects that match the specified condition).

We recommend using an integrated analyzer of a text of a letter before sending a mailing. It automatically checks a letter and gives a list of found mistakes and recommendations. By using this data you can minimize chance of letters fall into spam folder.

In order to let an object to get into a process, you need to specify an input condition. Set of input conditions differs for different objects (users/orders/purchases/).

You can create a selection by orders with certain conditions, save it as a segment and use it. In order to create a segment conditions with certain parameters are used as well as logical operators “AND”, “OR”, “NOT” that form a segment’s rule.

You can create processes for users, orders and purchases. When choosing you need to consider what you want to receive eventually and by which main object (a user, an order, a purchaser) actions will be performed by.

You can send a mailing to nobody, to all users in a base or to a saved segment.

Mailings that you send to users can be divided into categories. To create a new category go to “Messages” - “Mailings” - “Mailing categories” and press “Create a category” button.

Required actions to create a copy of the process.

The product determines what the user receives after paying for the order: access to training, ...