Help center

Sometimes, when contacting support, verifying the sender's identity by postal services, or clarifying issues with the delivery of mailings, you need to look at the service/technical headers of the letter.

In this article, we will walk through the whole process of connecting your own custom fonts step by step on a page created in the page designer.

To add custom styling to an element, a class is needed to be added to it.

In mailing category there is one special category called “Notifications”. You can use this category only in processes for sending important letters/notifications. It is not possible to send such a mailing in a usual way.

In a situation where standard content styling capabilities are not enough, CSS comes to the rescue. It can be added to both the pages you created and the system​ ones.

When working with different departments of requests in the “Inbox” section, you have the opportunity to set priorities and the desired response time to a request. Priorities will help you sort the list of incoming messages and tasks in ascending order (from most to least important).

Sequences of mailings are chains of letters sent at specified intervals. In GetCourse you can send sequence of letters to users: i.e. welcome chain of letters after registration or a sequence that pushes a user to make a purchase.

How to analyse the details of errors when sending mailings and notifications?

When your mailing is sent, you can view its statistics. It could help you to understand how many letters were delivered successfully, how many errors have occurred, how many users have unsubscribed, etc.

You can set the validity period of the promotion event in its settings.