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Cash deposit (internal balance) is an estimated value that stands for a sum of real money of a user, which he has in his profile and can use it for orders purchasing.

In order to transfer a payment from one order to another, you need to open an order, go to a specific payment and change the order number to a new, correct one

Users - people registered in your account who have a certain type and access rights. In general, users are your employees, students, and the account owners themselves.

A responsible teacher is a personal mentor for a student who conducts individual work with a student in training. In GetCourse, it is possible to distribute all the students of the training by mentors and make sure that the mentors see only their assigned students in the answers feed.

In order to customize a system purchase page you need to choose 'System pages' section - 'Order payment' in 'Website' menu.

In order to customize a system page for signing in to an account you need to choose 'Website' - 'System pages' - 'Default Login Page' - 'Settings' in 'Website' menu.

You cannot make a refund from GetCourse. You can make a refund from the payment system where the payment was made, and in GetCourse, change the payment status to “Refunded”, and the order status to “Canceled”, “False” or “Pending refund”. Don't forget to click “Save”.

Streams is a method of training organization when all students are spread across all stages of a training. streams are always connected with a product (training) and give the same access as a product itself (access for a group or upon a purchase).

If you want to send messages to external services via API, you can set up callbacks from processes. Callback is a special function that transfers data to external systems.

Yes, the GetCourse platform implements API methods that allow you to solve the following tasks: - uploading users and orders from an external system to your account, - callbacks requests for various events.