Help center

How to Find Out When a User Was Added into a Group?

In GetCourse there is record about date when user was added to a group or deleted from it. Information is available in user card.
1 March 2021GetCourse Support

How to Add Confirmation of Consent to the Offer or the Terms of Personal Data Processing in All Forms?

In the “Profile” - “Account settings” - “Settings” tab, you can check the confirmation checkbox: this checkbox will automatically appear in all your forms for unauthorized users.
1 March 2021GetCourse Support

How to Transfer Referral User Data to a Partner?

In his personal account, a partner can receive information on the terms of the partnership program, as well as information about referrals. At the same time, if the partner does not have access to user cards, then he will see only the name and surname of the referral. If you need to give the partner...
1 March 2021GetCourse Support

What Is a Deposit?

Cash deposit (internal balance) is an estimated value that stands for a sum of real money of a user, which he has in his profile and can use it for orders purchasing.
1 March 2021GetCourse Support

How to Transfer a Payment from One Order to Another?

In order to transfer a payment from one order to another, you need to open an order, go to a specific payment and change the order number to a new, correct one
1 March 2021GetCourse Support

Account Users

Users - people registered in your account who have a certain type and access rights. In general, users are your employees, students, and the account owners themselves.
1 March 2021GetCourse Support

How to Assign a Responsible Teacher? (Personal Mentor)

A responsible teacher is a personal mentor for a student who conducts individual work with a student in training. In GetCourse, it is possible to distribute all the students of the training by mentors and make sure that the mentors see only their assigned students in the answers feed.
1 March 2021GetCourse Support

How to Customize a Default Purchase Page?

In order to customize a system purchase page you need to choose 'System pages' section - 'Order payment' in 'Website' menu.
1 March 2021Liliya Masagutova

How to Customize a Default Sign In Page?

In order to customize a system page for signing in to an account you need to choose 'Website' - 'System pages' - 'Default Login Page' - 'Settings' in 'Website' menu.
1 March 2021Liliya Masagutova

How to Get a Refund from GetCourse?

You cannot make a refund from GetCourse. You can make a refund from the payment system where the payment was made, and in GetCourse, change the payment status to “Refunded”, and the order status to “Canceled”, “False” or “Pending refund”. Don't forget to click “Save”.
1 March 2021GetCourse Support