Help center

How to Perform Mailing by Unpaid Orders

Sometimes users place an order but do not make a payment. To increase sales efficiency on the GetCourse platform, you can create automatic mailings with a reminder of an incomplete order.

11 March 2021 — GetCourse Support

Blacklists for Domains and IP-Addresses

domain ip

Blacklists are dedicated databases that contain information about IP-addresses and domains spotted in spam-mailings sending.

11 March 2021 — GetCourse Support

Recommendations on Usage of Dedicated IP-Address

deliverability ip mailings

If you acquire a dedicated IP-address for mailings it is crucial to send mailings on a regular basis and to manage speed of mailings with caution.

10 March 2021 — GetCourse Support

Using Emoji (Emoticons)

emoji emoticons lessons mailings telegram VK

You can use emojis, emoticons, or other special characters in your mailings, in the page builder, in the “Inbox” section, in the lessons, and in answers to the tasks.

10 March 2021 — Liliya Masagutova

GetCourse Landing Page Adaptation for Mobile Devices

CMS mobile page

What to do if the landing page is not displayed on mobile devices the way you want

10 March 2021 — Anna Andreeva

Notification on a Webinar in a Lesson

notification webinar

ou can turn on an auto notification on a webinar in a lesson when you’re creating it. The notification is sent before 24 hours til a specified date of webinar hosting.

10 March 2021 — GetCourse Support

How to Restart the Process?

processes stop

You can restart the process in the “General” section. Before clicking the “Restart” button, you can choose to delete the tasks that need to be stopped and/or tasks that have already been completed.

10 March 2021 — GetCourse Support

What Happens if a Process Is Already Launched While Changes Are Being Applied to the Process?

changes process

You can change something in already launched process. In some situations, you need to restart the process after making changes in order to correctly process tasks that have already been created.

10 March 2021 — Liliya Masagutova

How to Set Up Access to Support Departments?

access departments incoming mail

To open access for an employee to the support department, indicate it as an operator - this will allow you to respond to users tickets in this department.

10 March 2021 — GetCourse Support

How to Open Access for the Training for Students, Who Passed the Previous Training?

access subtraining training Video instruction

Your users can take trainings in GetCourse one by one. This setting might be useful in case if your course is divided into several modules.

10 March 2021 — GetCourse Support